Information About Our Courses

Have a question about registering for one of our courses? You’re on the right page! We’ve tried to anticipate and answer as many of your questions as we can below. If we’ve overlooked anything, please contact us.

Frequently Asked Questions

In-person programs

Attend our live in-person seminars and network and ask questions face to face with expert presenters and colleagues in a rich, interactive environment. Live in-person registration includes program attendance, course materials, breakfast and refreshment breaks, and, for full-day programs, lunch. Additional benefits include complimentary Wi-Fi and cellphone charging stations. Our live in-person programs take place in our beautiful, state of the art Global Knowledge training facility, conveniently located at Yonge and Bloor in Toronto. In-person registration is limited. Contact jennifer@seminarpartners.ca for subway access and parking information. Please note: no outside recording or photography of in-person programs is permitted without our written permission.

In-person programs hosted by Seminar Partners

You can also bring Seminar Partners programs into your home, office, or wherever you are, via our live webcasts, webinars and teleseminars. You can participate in all of these formats on your desktop, laptop, iPad or tablet.*

Live Webcasts with Q&A and 30 Day Replay

Live webcasts allow you to hear and see faculty and their presentation slides, and ask questions by chat. Program materials are distributed by email, as PDF documents, in advance. Live webcasts stream over the internet at a specific date and time – either live from the in-person location or as a rebroadcast after the live event. If you can’t watch all or some of the webcast at its scheduled time, you can watch the archive/replay when it becomes available, typically 2 to 3 working days after the scheduled program. Replays are accessible for 30 days.

Live Webinar with Chat and 30 Day Replay

Live webinars allow you to hear faculty and see their presentation slides, and ask questions by chat. There is no video feed of the presenter(s). Program materials are distributed by email, as PDF documents, in advance. Live webinars stream over the internet at a specific date and time. If you can’t watch all or some of the webinar at its scheduled time, you can watch the archive/replay when it becomes available, typically 2 to 3 working days after the scheduled program. Replays are accessible for 30 days.

Live Teleseminar with Q&A and 30 Day Replay

Live teleseminars allow you to listen to faculty, via the telephone or your computer, and ask questions either: by chat during the program, or by telephone during a 15 minute call-in after the program. There is no video feed of the presenter(s) and no presentation slides. Program materials are distributed by email, as PDF documents, in advance. Live teleseminars take place at a specific date and time. If you can’t listen to some or all of the teleseminar at its scheduled time, you can listen to the recording when it becomes available, typically 2 to 3 working days after the scheduled program. Recordings are accessible for 30 days.

Minimum Technical Requirements

Webcasts

  • A functioning sound card and speakers, and Chrome 11. Users of other current web browsers including Safari 5 and up and Edge (comes with Windows 10) should have no difficulty viewing our webcasts. Internet Explorer is not recommended.
  • A high speed wired (preferred over wireless) connection to the Internet of at least 10 Mbps. Check your speed at http://www.speedtest.net/
  • Adobe Flash Player v. 12 or higher (Free download at  http://get.adobe.com/flashplayer/ )
  • A recent version of Adobe Reader to access course materials in PDF format. Free download at http://get.adobe.com/reader/
  • Tablets and iOS (5) devices will need a web browser and a high speed wi-fi connection equivalent to the recommended wired connection above.
  • RTMPT streaming must be allowed on Ports 80, 443 and 1935 (for government and other large organizations)

Webinars

  • A functioning sound card and speakers, and a current web browser (Chrome 11, Safari 5 and up, Internet Explorer 8 and up)
  • A wired (preferred over wireless) connection to the Internet of at least 2 mbps. Check your speed at http://www.speedtest.net/
  • Adobe Flash Player 12 or higher (Free download at  http://get.adobe.com/flashplayer/ )
  • A recent version of Adobe Reader to access course materials in PDF format. Free download at http://get.adobe.com/reader/
  • Tablets and iOS (5) devices will need a web browser and a high speed wi-fi connection. Some features (slides) may not be available on iPhone.

Teleseminars

(if listening to the program on your computer or mobile device

  • A functioning sound card and speakers, and a current web browser (Chrome 11, Safari 5 and up, Internet Explorer 8 and up)
  • A wired (preferred over wireless) connection to the Internet of at least 1 Mbps. Check your speed at http://www.speedtest.net/
  • A recent version of Adobe Reader to access course materials in PDF format. Free download at http://get.adobe.com/reader/

Archive Courses

We’re pleased to offer some of our past courses, as archives, for purchase. Please contact jennifer@seminarpartners.ca.

How to Register

For easier registration and instant confirmation, register for our programs anytime online at https://www.seminarpartners.ca/register-for-courses. You may also register for our courses by fax at 416.549.1619, by phone at 1.866.606.4212 or 647.352.8733, by email at jennifer@seminarpartners.ca, or by mail at 2300 Yonge Street, Suite 1600, Toronto, ON M4P 1E4. For group registrations and for tax-exempt registrations, please contact us in advance. Tax exemptions and group discounts cannot be processed retroactively.

Confirmation & Access Instructions

After you register for a program, you’ll receive an email confirmation. Please keep this confirmation for your CPD and financial records. For webcast, webinar and teleseminar programs, you’ll receive an additional email 3 working days before the program with instructions to access the program and materials, and test your computer and internet connection.

Registration Fees

Registration fees for programs are as advertised on the individual course brochure or registration page. Costs for in-person attendance v. live webcast for half day and full day programs are the same. You will only be registered or have access to a program once we receive payment. Registration for a webcast, webinar or teleseminar grants only the registered attendee access to the course and program materials. CPD credit will only be recognized with the regulator for the purchaser named on the confirmation. Infringement of our intellectual property rights may attract serious consequences. For group licenses, please contact jennifer@seminarpartners.ca.

Group Discounts

We offer group discounts, based on the number of registrants, as follows:
3 registrants – 15% off the current registration fee
10 registrants – 20% off the current registration fee
15 registrants – 25% off the current registration fee

Group discounts must be processed by our staff, in advance of the program. You cannot receive group discounts through our online registration system. Group discounts are restricted to registrations from the same firm or organization, received at the same time. Retroactive discounts are not possible. We require complete contact information for all members of a group.

Boardroom Rate for Small Associations

Additional discounts are available for small local law associations who host a satellite location. Contact jennifer@seminarpartners.ca.

Transfers

No transfers or substitutions for webcast, webinar or teleseminar programs are permitted after access instructions and program materials have been distributed. Substitutions for in-person courses will be accepted up to the program start time. Transfers from an in-person registration to live webcast may be made up to 2 working days before the program start time. In-person to live webcast transfers will not be granted within 2 working days of a program start time.

Substitutions & Refunds

Course dates, times and locations are subject to change. If you cancel your registration for a course in writing 10 working days prior to the program, you will receive a full refund, less a $50 + HST administrative fee. No refunds will be issued for any reason after the cancellation date, including bad weather conditions, unless we cancel the program. In the event of a program cancellation, our liability is limited to reimbursement of registration fees. Cancellation notices should be sent to jennifer@seminarpartners.ca or faxed to 647.352.8533. If you prefer to send a substitute, rather than cancel, you may designate a substitute to attend a live in-person program or webcast, webinar or teleseminar in your place. For in-person programs, substitutions are permitted any time up to the start of the program. No substitutions will be permitted for webcast, webinar or teleseminar registrations once access instructions and materials have been distributed.

If You Miss the Program...

In-person programs
If you are unable to attend an in-person program for which you paid but did not transfer to live webcast or cancel before the cancellation deadline, a refund will not be given, but program materials will be sent to you in your choice of electronic or hard copy version. Please note: our CPD records for the regulator will reflect that you did not attend the program.

Webcast, Webinar and Teleseminar programs
The archive period for all webcast, webinar and teleseminar programs is 30 days. Access instructions for archives are sent to all confirmed registrants by email 3 working days after the live program. If you missed the live program, please access the archive during the 30 day archive period. Log-in records for CPD regulators will be closed and added to the program file at the end of this period. If it becomes necessary – and is possible – to reactive an archive, additional fees will apply.

In-house Training

We have a track record of success delivering in house training – receiving outstanding ratings by participants even when the training is mandatory!
For more information, please contact jessica@seminarpartners.ca.

CPD Credit

We are an Accredited Provider of Professionalism Content by the Law Society of Upper Canada, and a Pre-approved CPD Provider by the Law Society of British Columbia. The time spent attending our programs may be eligible for CPD credit in all Canadian provinces and territories. Please consult the program brochure, registration page, or materials for eligible CPD hours. It is the responsibility of registrants to confirm eligible CPD hours for their jurisdiction. Please note: inadvertent errors in CPD notices will not entitle a registrant to a refund or credit.

Satisfaction Guarantee

We stand behind every program we deliver. If, after having attended a program in its entirety, you are not satisfied that the program has enhanced your understanding of the subject, and you notify us of this in writing before leaving the program or webcast, we will give you a credit toward another program of comparable price.

Special Needs

We try to select our program locations with accessibility in mind. If you have accessibility concerns, please contact us two weeks prior to a program so we can do our best to facilitate your attendance. If you are visually impaired, we encourage you to bring along an additional individual at no additional charge to take notes or assist. Please be sure to contact us to register your assistant, as space is sometimes limited. We try to make vegetarian options available when we provide lunch. We are unable to accommodate special dietary requests (for example, vegan, gluten free, Kosher). If you have special dietary needs, please feel free to brown bag your breakfast and lunch. No discount will be taken from registration fees for attendees with special dietary needs or who choose to brown bag it.

Hardship Applications

We believe that all lawyers should have access to the benefits of quality continuing legal education, especially if they are experiencing financial difficulty. We annually grant reduced fees to over a dozen lawyers who demonstrate financial need and practice areas which relate to a particular course. Please submit requests for reduced fees to jessica@seminarpartners.ca.

All information is subject to change without notice. In the event of a conflict or ambiguity between this web page and a seminar brochure, registration page, confirmation, or other document or communication, this web page shall govern.